服务条款

Welcome to CrownMir. These Terms & Conditions explain the rules and guidelines for using our website and purchasing products from our online store. By accessing or using this website, you agree to follow these terms.

1. General Information

This website is operated by CrownMir. We provide mirror products and related home items through our online store.

By visiting our website or placing an order, you acknowledge that you have read and agreed to these Terms & Conditions.

2. Website Use

You agree to use this website only for lawful purposes.

You may not use this website in a way that could damage the site, interfere with other customers’ access, or violate applicable laws and regulations.

3. Customer Eligibility

By placing an order, you confirm that you are legally able to enter into a purchase agreement according to the laws applicable in your location.

If you are purchasing products on behalf of another person, you confirm that you have permission to do so.

4. Product Information

We make reasonable efforts to display product descriptions, images, dimensions, and specifications accurately.

However, slight differences may occur due to screen settings, lighting conditions, or manufacturing characteristics.

5. Product Availability

Product availability may change from time to time.

If an item becomes unavailable after an order is placed, we will contact you and provide appropriate assistance.

6. Order Placement

When you submit an order, you agree to provide complete and accurate information, including your name, shipping address, and contact details.

Incorrect information may affect order processing or delivery.

7. Order Confirmation

After placing an order, you will receive an order confirmation.

The confirmation email does not guarantee that an order has been accepted. We reserve the right to review or cancel orders when necessary.

8. Payment Terms

Payment must be completed before an order can be processed.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

9. Order Changes and Cancellations

Please contact us as soon as possible if you need to update your order information.

Once an order has entered the processing or shipping stage, changes or cancellations may not always be possible.

10. Shipping Policy

Orders are processed within 1–3 business days after payment confirmation.

Estimated delivery time includes order processing time and shipping transit time.

For more details, please review our Shipping Policy.

11. Delivery Information

Orders are shipped from our warehouse located in the United States.

Delivery times may vary depending on location, carrier availability, weather, holidays, or other factors outside our control.

12. Shipping Restrictions

We currently ship within the United States.

Free shipping applies only to the contiguous United States and does not include Alaska, Hawaii, Puerto Rico, U.S. military bases, territories, or outlying islands.

13. Returns and Refunds

Return requests must be submitted within 30 calendar days after receiving your order.

Returned products must meet the conditions described in our Return & Refund Policy.

14. Return Shipping Responsibility

For confirmed product quality issues or errors caused by CrownMir, we will cover the return shipping cost.

For non-quality-related returns, customers are responsible for return shipping costs.

No return processing fee or restocking fee will be charged.

15. Product Care and Usage

Customers are responsible for proper installation, handling, and use of mirror products.

Damage caused by improper installation, misuse, or accidents after delivery may not qualify for return.

16. Mirror Safety Notice

Mirrors contain glass components and should be handled carefully during unpacking, installation, and daily use.

Customers should follow product instructions and safety recommendations.

17. Intellectual Property

All website content, including text, images, logos, graphics, and product information, belongs to CrownMir or its content providers.

Unauthorized copying, distribution, or use is not permitted.

18. Website Accuracy

We aim to keep website information current and accurate.

However, we do not guarantee that all content will always be error-free or continuously available.

19. Third-Party Services

Our website may use third-party services such as payment providers or shipping carriers.

Their services may be subject to their own terms and policies.

20. Limitation of Responsibility

CrownMir is not responsible for losses caused by events outside our reasonable control, including shipping delays, natural events, carrier issues, or technical problems.